01

Identify the exact place

Record the specific address, entrance, platform, path, room, or section—not only the city or facility name. Photograph the condition and surroundings when it is safe to do so.

02

Distinguish ownership from control

A government body, transit authority, property manager, tenant, contractor, concessionaire, or event organizer may control different parts or tasks.

03

Ask promptly about public-entity rules

Claims involving government bodies may use shorter notice procedures, immunities, or different forums. A general directory cannot calculate the procedure or deadline for an individual event.